Terms & Conditions
Y~KnotLace.com wants you to be completely satisfied with your purchase. We understand that by making a purchase off a website without actually seeing and touching the item, you are trusting us to meet your expectations. In order to reduce your concerns, we offer a money back guarantee on all our products. If you are not satisfied with your goods you should contact us within 3 days of delivery. If we can not satisfy your complaint through other means, you may return the item(s) to us and, after the goods have been inspected, we will provide a full refund of the purchase price of the item(s). There are no outbound or return shipping refunds. The item(s) must not have any visible signs of use or wear and must not be damaged. We will refund the monies paid using the original method by which they were received. While great care is taken to properly package, protect and ship your order, no responsibility is taken for lost or damaged goods.
Some advertised specials may be subject to additional terms and conditions, which will be clearly detailed in the product description.
Spools, of the same product, may differ slightly in color as they may be from different dye lots and/or different portions of the hide.
We reserve the rights
- To cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
- That all orders are subject to availability of stock.
- To take reasonable steps to verify that the order and credit details are bona-fide.